Customer Service

METHOD OF PAYMENT: We accept MasterCard, VISA and American Express cards as forms of payment. Our website encrypts your login and credit card information in transit.

ORDER NOTIFICATION: Customers receive an email order acknowledgment as well as a shipping notification. You may also check your order status by clicking the "My Account" button at the top right of the page.

CONTACT INFORMATION: If you need to contact us for any reason, please email our Customer Service Department at  cookhelp@tmgideas.com. We are available Monday-Friday 8AM-5PM EST. After hours you may leave a message and a representative will return your phone call within 48 hours.